Frequently Asked Questions

Your guide to shopping with Voltz Toys

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a claim.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How do I know which size to order?

Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure shopping experience.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly, but we have a 1-hour window for modifications or cancellations. Please contact our support team immediately if you need to make a change.